SharePoint is an excellent collaboration platform - so good, in
fact, that many organizations see extremely rapid adoption. But, as
user adoption increases, so does the amount of data that must be
stored in SharePoint, including large files and multiple versions
of files. While rapid adoption indicates effective collaboration,
this content explosion can easily outstrip SharePoint's basic
storage configuration. This causes an outcry both from end users,
who complain about SharePoint's slow performance, and SQL DBAs, who
protest that SharePoint is taking up too much expensive server
space and processing power. All of this can lead to dissatisfaction
with a once-loved platform.
Five SharePoint storage areas that will kill performance
include:
1. Unstructured Data Takeover - The primary
document types stored in SharePoint are PDFs, Word and PowerPoint
files, and large Excel spreadsheets. These documents are usually
well over a megabyte. SharePoint saves all file contents in SQL
Server as unstructured data, otherwise known as BLOBs (Binary Large
Objects). Having many BLOBs in SQL Server causes several issues.
Not only do they take up lots of storage space, they also use
server resources. Because a BLOB is unstructured data, any time a
user accesses a file in SharePoint, the BLOB has to be reassembled
before it can be delivered back to the user - taking extra SQL
processing power and time.
The solution is to move BLOBs out of SQL Server
and into a secondary storage location - specifically, a higher
density storage array that is reasonably fast, like a file share or
network attached storage (NAS).
2. An Avalanche of Large Media - Organizations
today use a variety of large files such as videos, images and
PowerPoint presentations, but storing them in SharePoint can lead
to performance issues because SQL Server is not optimized to house
them. Media files especially cause issues for users because they
are so large and need to be retrieved fairly quickly. For example,
a video file may have to stream at a certain rate, and applications
will not return control until the file is fully loaded. As more of
this type of content is stored in SharePoint, it amplifies the
likelihood that users will experience browser timeout, slow Web
server performance, and upload and recall failures.
The solution for organizations making
SharePoint "the place" for all content large and small, is to
capitalize on third party tools specifically designed to facilitate
the externalization of large media storage and organization. This
will encourage user adoption and still allow you to maintain the
performance that users demand.
3. Old and Unused Files Hogging Valuable SQL
Storage - As data ages, it usually loses its value and
usefulness, so it's not uncommon for the majority of SharePoint
content to go completely unused for long periods of time. In fact,
more than 60 to 80 percent of content in SharePoint is either
unused or used only sparingly in its lifespan. Many organizations
waste space by applying the same storage treatment for this old,
unused data as they do for new, active content, quickly degrading
both SQL Server and SharePoint performance.
The solution is to move less active and
relevant SharePoint data to less expensive storage, while still
keeping it available to end users via SharePoint. In the interface,
it helps to move these older files to different parts of the
information architecture, to minimize navigational and search
clutter. Similarly, we can "unclutter" the storage backend. A
third party tool that provides tiered storage will enable you to
easily move each piece of SharePoint data through its life cycle to
various repositories, such as direct attached storage, a file
share, or even the cloud. With tiered storage, you can keep your
most active and relevant data close at hand, while moving the rest
to less expensive and possibly slower storage, based on the
particular needs of your data set.
4. Lack of Scalability - As SharePoint content
grows, its supporting hardware can become underpowered if growth
rates were not accurately forecasted. Organizations unable to
invest in new hardware need to find alternatives that enable them
to use best practices and keep SharePoint performance optimal.
Microsoft guidance suggests limiting content databases to 200GB
maximum unless disk subsystems are tuned for high input/output
performance. In addition, huge content databases are
cumbersome for backup and restore operations.
The solution is to offload BLOBs to the file
system - thus reducing the size of the content database. Again,
tiered storage will give you maximum flexibility so as SharePoint
data grows, you can direct it to the proper storage location,
either for pure long-term storage or zippy immediate use. It also
allows you to spread the storage load across a wider pool of
storage devices. This approach keeps SharePoint performance high
and preserves your investment in existing hardware by prolonging
its useful life in lieu of buying expensive hardware. It's simpler
to invest in optimizing a smaller SQL storage core than a full
multi-terabyte storage footprint, including archives.
5. Not Leveraging Microsoft's Data
Externalization Features - Microsoft's recommended
externalization options are Remote BLOB Storage (RBS), a SQL Server
application program interface (API) that enables SharePoint 2010 to
store BLOBs in locations outside the content databases, and
External BLOB Storage (EBS), a SharePoint API introduced in
SharePoint 2007 SP1 and continued in SharePoint 2010. Many
organizations have not yet explored these externalization
capabilities, however, and are missing out on significant storage
and related performance benefits. However, native EBS and RBS
require frequent T-SQL command line administration, and lack
flexibility.
The solution is to use a third party tool that
works with Microsoft's supported APIs, RBS and EBS, and gives
administrators an intuitive interface through SharePoint's native
Central Administration to set the scope, rules and location for
data externalization.
In each of these five problem areas, you can see that offloading
the SharePoint data to more efficient external storage is clearly
the answer. Microsoft's native options, EBS and RBS, only add to
the complexity of managing SharePoint storage, however, so the best
option to improve SharePoint performance and reduce costs is to
select a third party tool that integrates cleanly into SharePoint's
Central Administration. This would enable administrators to take
advantage of EBS and RBS, choosing the data they want to
externalize by setting the scope and rules for externalization and
selecting where they want the data to be stored.

Chris McNulty
is a strategic product manager and evangelist for SharePoint
Solutions at Quest Software. Chris is a Microsoft Certified
Technology Specialist (MCTS), Microsoft Certified Systems Engineer
(MCSE), and a member of the Microsoft Solutions Advocate and MVTSP
programs. A frequent speaker at events around the world, Chris is
the author of the "SharePoint
2010 Consultant's Handbook", and other books, and writes at
www.sharepointforall.com
and the KnowPoint blog at http://www.chrismcnulty.net/blog.
Prior to Quest, Chris led the SharePoint consulting practice
at KMA, a New England-based Microsoft Gold Partner. He holds
an MBA from the Carroll School of Management at Boston College in
Investment Management, and has more than 20 years' experience in
financial services technology with John Hancock, State Street, GMO,
and Santander. He lives with his wife, Hayley, and his children in
Milton, Massachusetts.
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