Crossing the Chasm to User Adoption of ECM Applications in SharePoint

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Crossing the Chasm to User Adoption of ECM Applications in SharePoint

An organization’s adoption of SharePoint, like any disruptive technology, is governed by the same Technology Adoption Lifecycle referenced by Geoffrey Moore in his book “Crossing the Chasm.” Driving the use of SharePoint beyond the innovators and early adopters to the majority of pragmatic users in an organization requires both strategies and tools to gain wide-scale user acceptance and adoption. Add-on solutions for SharePoint are essential to help organizations to “cross the chasm” of end user adoption by ensuring that users are fully engaged, enthusiastic, and productive with the ECM system. This whitepaper is intended for CEOs, CIOs, directors or VPs of IT, records managers, chief compliance officers, and anyone interested in strategies and techniques for ensuring a high level of user adoption and success of their Enterprise Content Management (ECM) system.

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