Tata Steel Satisfies SharePoint Backup and Restore SLAs with DocAve

Company Name: AvePoint

SharePoint Topic: General

Challenge: Tata Steel's SharePoint environment currently holds about 35 gigabytes of data and while Tata found great benefits in SharePoint's ability to seamlessly connect its employees and enable more effective enterprise-wide collaboration, the company encountered a significant challenge in its need to backup and restore the platform. In order to comply with stringent company-wide service level agreements, administrators needed to schedule regular backups of its SharePoint environment, as well as perform backups on a one-off basis and restore the entire farm when needed. While SharePoint offers some native options for backup and recovery, the native tools were difficult to harness and not thorough enough to meet the company's SLA requirements.

Benefits and Outcomes: Customisable according to specific business needs, DocAve Backup and Restore enabled Tata to selectively backup all SharePoint components, while protecting the entire server farm. Intuitive and user-friendly scheduling abilities allowed backups to take place during times when business would be impacted the least. Additionally, full-fidelity restores could be made down to the item-level, saving important content on an as-needed basis with a minimal amount of time and effort required from administrators. Tata administrators also took advantage of AvePoint's live technical support service regularly from the very beginning of its DocAve deployment. With Tata Steel's backup and restore policies met through DocAve and AvePoint's technical staff providing support whenever needed, administrators were able to rest easy and save significant time for other important projects - including developing plans for the next stages of the organisation's SharePoint deployment.