As we learned in last Wednesday’s Social Business TweetJam, creating a social business requires a unique combination of people, process and technology. For SharePoint users, the technology is the easy part, but getting the people and process in place can be challenging.
In my inaugural post for the SharePoint Gone Wild blog series, focusing on when governance lacks accountability, I introduced the key business drivers for governance. Now that we’ve addressed that major pain point, to continue this discussion on another challenge: governance lacking in quality.
In a recent client project, we wanted to offer some sort of online help capability. While SharePoint has a help capability built into it (those little icons on every page which usually take you to a page that has nothing to do with what you are actually doing – Microsoft should really fix that), we wanted something a bit different.
To truly realize your investment in SharePoint, it is recommended for all organizations to utilize Microsoft SharePoint Designer 2010 (SPD) in at least some capacity. Just like the browser, SPD will let you build SharePoint site components like subsites, lists, libraries, pages, site columns and content types.
Questions about SharePoint and the cloud tend to run along these lines: Will moving to the cloud truly save me money? Will I be able to have a highly customized SharePoint implementation? Will farm administration go away?
When I joined Microsoft in 2006, it was at the tail-end of SPS2003, and organizations were preparing to make the move to MOSS2007. My team (which changed from MMS to BPOS-Dedicated to what is now Office365-D) was responsible for migrating internal Microsoft environments to the new platform, as well as building out a hosted platform for external customers. What was interesting about joining the company at that time was seeing the change in focus around content and community interest.
The processes surrounding a database driven website like SharePoint can so different than those of a static site, that if you don’t understand it and fail to make the leap, you will be missing out on a lot of ROI.
Static web sites operate on a similar process as files on file shares that most of us are very used to.
Lots of people ask me how you can use assessments to measure the effectiveness of informal learning. If people are learning at different times, in different ways and without structure, how do you know it’s happening? And how can you justify investment in social and informal learning initiatives?