CMAI is a case management solution built on the Microsoft Power Platform that helps organisations manage case-based processes with structure and clarity. By bringing fragmented data from Microsoft tools such as Teams, Outlook, Excel and SharePoint together in one central place, CMAI gives teams a clear overview across cases, so everyone knows where a case stands and what needs to happen next.

Built for Microsoft Dynamics 365 and the Power Platform, CMAI streamlines business processes by automating process steps and supporting users with AI-driven summaries, insights and smart suggestions. A visual process designer, based on BPMN standards, allows organizations to design and adapt workflows in a clear and flexible way without complex configurations.

Running fully in the Microsoft cloud, CMAI integrates seamlessly with existing environments and helps organisations work smarter, faster and with more control.

Curious how case management and AI come together in practice? Visit CMAI at booth #30.