In our daily work with Microsoft 365, we often face the classic “Vertrauensvorsprung” dilemma – how to trust AI systems when their inner workings remain hidden? This session showcases our journey to develop a reporting dashboard for Microsoft Copilot that provides genuine visibility while respecting privacy boundaries.

We’ll demonstrate how we transform data from Microsoft Graph reports and audit logs into actionable KPIs that not only measure technical performance but also illuminate user adoption patterns. These insights have proven invaluable for guiding organizational transformation strategies and identifying precisely where users need additional support or inspiration.

The session will highlight:

• How we identify metrics that genuinely indicate successful adoption versus surface-level engagement
• Our approach to GDPR compliance and ethical data handling
• Practical examples of how these insights shaped our user transformation roadmap

As Admin who faced these challenges firsthand, we’ll share both our successes and course corrections. You’ll leave with concrete techniques to implement your own transparency layer for Copilot – one that builds trust while providing the strategic insights needed to accelerate meaningful adoption across your organization.