In this comprehensive tutorial, we will delve into the fundamentals of Information Architecture (IA) and its pivotal role in crafting effective intranets using Microsoft 365. Discover why IA is crucial to AI and how you can ensure your intranet content serves as a valuable partner in your AI solutions.
Whether you are just beginning or seeking to enhance your current intranet design, this tutorial will equip you with the essential tools and techniques to leverage new and upcoming features, capabilities, and best practices.
Key topics include how to gather or revisit organizational outcomes to ensure that your intranet aligns with the metrics that your stakeholders care about, creating and organizing content to optimize AI experiences, building effective site structures and page designs, developing metadata, and optimizing search.
You will take away:
- How to plan site structures to optimize user experience, content management, and successful intranet discovery with Copilot agents for SharePoint.
- Strategies for planning navigation.
- Tips and best practices for designing pages that support accessibility and exceptional user experiences, including how to use Copilot to help author content and improve outcomes.
- Effective use of metadata on pages and documents.
- How to leverage Viva Connections to integrate your intranet into the flow of work.
By the end of this workshop, you will have a clear understanding of what IA is, why it matters (and its significance to AI), and how to design an intranet that aligns with your organization’s goals while providing outstanding user experiences.
