Viva Topics 18 months later – What did we get?

Finding information and expertise is far too time-consuming in the vast majority of organisations. Poorly configured search, the sprawl of repositories and sites, unceasing content growth and difficulties recognising authoritative content all conspire against the information worker. No wonder McKinsey and IDC report that the average knowledge worker spends 20-30% of their time just looking for things. Viva Topics is Microsoft’s answer to this challenge. After being part of the Project Cortex private preview, we’ve had 18 months of Viva Topics being live in our business and have implemented the technology for several clients.

This session covers the benefits we’ve seen (both the expected and unexpected), and shares best practice guidance on how to plan, implement, and build on Viva Topics.

We’ll demo the technology in our production environment so you can see the experience in action. Implementing Viva Topics at scale can be a big investment and it’s important to know what’s coming in the future. We’ll end with a discussion on Microsoft’s future roadmap and capabilities, so you can plan ahead with confidence.

Benefits of Attending this Session:

  • Analysis of benefits of Viva Topics observed from multiple implementations
  • Discussion of different approaches to implementation and adoption
  • Demo of a mature Viva Topics environment
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