Office 365 Monitoring and Alerting, for Free

What problem are we trying solve?

As you all know, a frustrating problem for cloud customers is that you are at the mercy of Incident Notifications from the Service Providers to know of any outages. The Service Provider may not know of an outage affecting your tenancy, may not post notifications on their Service Portals timely or frequently enough – and you are helpless fielding calls from frustrated users. I have seen this happen at multiple customers during recent outages.

There is a new freemium product designed to help you with these issues called Office365Mon that provides you transparency to your Office365Tenancy. You can check it out at www.office365mon.com

What’s the product?

The product provides 24×7 monitoring of SharePoint Online Sites and Exchange Online Mailboxes that are hosted in Office 365. It simulates end-user actions periodically, watching for any degradation in service health. The product send you Email and Text based alerts if we detect any problems. You will be in the know of your tenant’s health. Before your users call you and before even Office 365 updates its Service Health portal. All for free, for the lifetime of our offering.

Office365Mon offers a set of reports – Outage, Health checks, Month-to-Date SLA, Performance, Comparison to Office 365 published uptime numbers etc. We will keep adding onto the product to meet your needs.

Who’s the product for?

We built this product for anyone who wants to keep a tab on the service health of their tenant OR that of a customer they work with.

1. Service Engineer in IT who’s responsible for day to day operations
2. Helpdesk Professional who wants to keep a tab on general service issues
3. IT leader who obsess about the truth on the ground
4. Support Engineer who is working with a given Office 365 customer regarding their reliability issues
5. Member of the Customer Account Team or a PFE/CSM who is always watching out for the customer
6. Professional at a Syndication Partner who wants to know the health of the tenancies they sold
7. MCS/Partner professional because they are working to launch a solution soon
8. Sales Specialist to ensure their demo tenancies are in top shape ahead of critical customer briefings
9. Super user at your company who is typically first to help your colleagues on their tech problems
10. All-around admin at the small business who takes care of everything from sales to IT

And more…

How does it work?

The product is intended to be super easy to sign-up and get started. You sign up with your Office 365 single-sign on account. A set of cloud based probes monitor the configured resources 24×7. The product logs latencies of each request and unsuccessful requests. It has heuristics to know whether the issue is transient or persistent. The product delivers Email and Text based messaging when it detects any issues with your tenancies.

If you would like to learn more about the specifics of how Office365Mon performs Authentication and Authorization, see this post.

Can I try it?

Get your own account at www.office365mon.com today, for free.

How can you contact Office365Mon?

If you have any trouble with Office365Mon or you want to reach us with any questions or suggestions, you can reach out at these locations.

P: +1 (844) 325-6454
Mail: support@office365mon.com
follow us on twitter @office365mon
Regular updates on our blog

Office 365 Monitoring

Webinar: Office 365 NextGen Portals Presents: The Video Portal

About the Auhtor:

Office 365 Monitoring by Steve Peschka

Steve Peschka

I’m Steve Peschka and I’ve been working in the tech industry since 1988, and have had the good fortune to spend time in multiple disciplines, including application development, networking, domain design, messaging design, and more. I’ve had 19 different Microsoft certifications over the years and have spent the last decade plus working on SharePoint and later Office 365. In the over 15 years I spent with Microsoft Consulting Services I’ve worked directly or indirectly with almost every member of the Fortune 100, large government organizations, as well as every branch of the United States military.

I’ve focused extensively on authentication and authorization, and understanding how it can plug into the collaboration applications we use every day. Early on in the SharePoint product cycle that meant extensive work with forms based authentication (FBA), and then later SAML authentication. The model continues to evolve, with a new authentication model based on OAuth for applications in SharePoint 2013, and now Azure Active Directory and its support for SAML, OpenID Connect, and OAuth and I continue to try and help customers piece this puzzle together.

Check out last years European SharePoint Conference video:

Share this on...

Rate this Post:

Share: