Power Query – AI Insights Error

AI Insights in Power Query is a great Premium feature in Power BI. An AI Insights Error can occur if you are not fully aware of the settings you need to check. This foxed me for 2+ hours today. So I hope this post helps someone not waste the 2 hours like me.

From the Add Columns ribbon I selected Text Analytics and then in the Text Analytics I selected Extract key phrases, but this is true for any of the AI functions.

It thought for a while, and I assumed it was processing. And then it gave this error. I tried every combination of what I could do to get rid of the error.

The issue is when you do an AI function it creates a data source with a Public privacy level. So if your data that you are analysing has a different privacy level you get the error above.

Fixing Privacy Levels

This issue has a really quick fix once you realise what it is caused by. On the home ribbon in Power Query, click on Data source setting. This opens the Data Source setting dialog box.

Click on each data source and click on Edit Permissions. Change the privacy level to be the same, I use Organizational usually.

When you have checked all your data sources you can click close in the Data Source Settings dialog and refresh your data to get rid of the error.

Conclusion on AI Insight Error

This is a classic case of when you know the cause its easy to fix. I hope it helped.

About the Author:

Over 20 year experience at being passionate about training, solving problems and loving a new challenge especially in the Microsoft’s Power Platform suite.


GB, Laura. (2021). Power Query – AI Insights Error. Available at: https://hatfullofdata.blog/power-query-ai-insights-error/ [Accessed: 4th March 2021]

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