Having a good workflow running smoothly isn’t good enough. A successful workflow requires good user experience in which end-users can easily find what they want and quickly adopt from the beginning.
There are many reasons why a workflow deployment fails. It may be the cause of a bad process or end-user engagement during the project. Having no good communication commonly causes the failure as well. However, apparently people rarely realize that if the flow is complicatedly designed, it will damage the whole workflow deployment. For example, operation department in a company gave its IT team just a flow of the meeting room management and asked them to build the workflow for the company.