Healthy organizations are not that different from healthy bodies. To become a top preformer, you have to stay in physical from, and doing so requires work. You don’t become a marathon runner by siting on the couch and thinking about getting in shape. Is your compnay operating at peak performance? Or are you falling behind deadlines and missing obligations with your vendors and customers?
Today’s organizations are adopting Content Management Systems to reduce cost, increase efficiency, and improve customer service, but migrating digital assets into a new CMS can be a significant effort. Too often organizations begin a migration without fully understanding the challenges they face—resulting in slipped deadlines, reduced scope, and even project failure.
Both routine and unpredictable engagement with customers is an essential part of many critical business processes including customer start-up, account maintenance, transaction management, service fulfilment, incident management, etc. Yet mobile, cloud and social technologies are increasing the power of customers and transforming how they participate with organizations. This chapter discusses the necessary role of adaptive case management in enabling more responsive, flexible and effective customer engagement in an era when the rising power of the individual demands a new architecture of engagement for customers and employees alike.
Eighty percent of Fortune 500 companies rely on SharePoint for internal collaboration. But what started as a way to manage content and communication across organizations has evolved with the emergence of the social enterprise. Yesterday’s intranet has transformed into a more dynamic, user-friendly environment for interacting with information and people.
Use K2 to deliver powerful business applications that span people, processes, enterprise systems, customers and cloud.
Use SharePoint to surface applications, foster collaboration and manage documents. Bring them together.
Many organizations are assessing whether they should move to SharePoint 2013 and how they can ensure a positive return on investment by maximizing user adoption. However, how do you enhance the user experience with SharePoint 2013 and ensure that end users can find the content they need as quickly and efficiently as possible?
If you are a SharePoint administrator or an organization looking to upgrade to SharePoint 2013 in the near future, then read this whitepaper now and discover how you can maximize the value of SharePoint 2013 through SharePoint search.
One customer was faxing documents back and forth rather than waiting for slow Microsoft SharePoint® downloads. It’s not SharePoint’s fault; it’s often other factors outside SharePoint involving the network. Fact is, people will drop any technology like a hot brick when the WAN slows the end-user experience.
Workflow is comprised of the progression of the processes a work fuction undergoes from its start to finish. This includes processing in administration commercial exchange, industrial use, IT, marketing strategy, product specification, sales proposals or related categories of enterprise activity.
As more organizations explore the potential of using Microsoft SharePoint for Document Management and Email Management a question that arises frequently is “What is the best Information Architecture for a SharePoint DM store?” In other words, what is the best way to arrange the various SharePoint 2010 ‘building blocks’ – Site Collections, Sites, Document Libraries, Document Sets, Folders and metadata columns – to come up a design that is optimal in terms of volume handling, functionality and ease of use? That last objective – ease of use – is critical because if the users do not find it easy to interact with the document store they will likely store their documents in file shares or local drives and their emails in Outlook folders and the SharePoint DM project will not be successful.
Senior executives today are faced with a formidable challenge in managing their IT environments: juggling competing requirements for collaboration and participation; the explosion of big data and unstructured content; and the need for increased compliance. In this whitepaper AvePoint Senior Director of Risk Management & Compliance Dana Simberkoff explains how to get a required balance in access, security, and data protection in Microsoft SharePoint.
