The Importance of Good Communication in User Adoption

Have you ever experienced an implementation of new technology, and found people were not aware of what was happening, or when, or what they needed to do? Or worse: there was no understanding of why we are even doing this?
I was working with someone from internal communications the other day, and he was baffled about a question an employee had. ‘But we have communicated this!’ So what could have gone wrong?

Find out what can go drastically wrong with communication and how to create a solid communication plan for Microsoft Office 365 & SharePoint implementation projects.

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