Our lives are dictated by the latest technologies, such as workflow software, with providers offering us solutions and applications that we never knew we needed. As a result, our corporate models mimic the convenience and pace at which we live our day-to-day lives to match how we conduct business. In a world that’s become increasingly mobile, the changing workforce requires faster, more agile workflow software.
End user adoption
There are so many devices, and your employees expect to be able to work from all of them seamlessly. In order to have successful adoption of the workflow software and applications you build or bring in, they need to be usable across the business. Teams need to plan for quick modifications that will allow the app to “play” across any device, keeping mobile top-of-mind at all times. Mobile-friendly templates help simplify the process, making it easy to build applications that are flexible and encourage a native experience, allowing for a higher rate of user adoption.
Getting users to the app and working with limitations
To increase mobile adoption, users need to be able to use the applications necessary to increase productivity – and there can be some things that get in the way during that process. A few things to keep in mind while designing your mobile-optimized workflow:
- Users want to access their mobile workflow anytime, anywhere. This means developing for a smaller keyboard/screen like those found on an iPhone, Android, Windows Phone, or using a mobile-optimized workflow software solution.
- Different designs may be needed when the user’s actions can be completed anywhere – from desktop to tablet to mobile.
- Longer page load times may need to be taken into account for users on their personal phone networks instead of Wi-Fi access. Make sure that your app won’t time-out before users can get the chance to successfully complete their workflow actions.
It’s also important to take mobile security factors into account. Applications should be built in a way that organizations can see access points, set data availability both on and offline, and sync end-user interactions.
Making the end user more productive
All companies want to empower their employees to focus on solving business problems and driving results, instead of fighting to get the tools they need to increase productivity-friendly applications. This slows the creative process and costs the organization time and money. Companies should embrace new tools, adopt new workflow software, and embark on a new (and faster) approach to empower their employees and drive the business forward.
What does mobile adoption mean for your business?
For more information about how K2 can enhance your company’s mobile usability and experience, visit k2.com/mobile.
About Jeff Shuey:
Jeff is a expert in the Enterprise Content Management industry. He is an international speaker and writer on the Intersection of People and Process in Social, Mobile and Cloud Computing. Over the past 20 years he has worked with customers and partners to design, develop and deploy solutions around the world. He has worked for Microsoft, FileNet (IBM), Captaris, Open Text, Kofax, Kodak and Gimmal and is currently the Chief Evangelist at K2.