Matt Wade, Cloud Services Lead and Microsoft MVP, H3 Solutions Inc, USA.
Terms like artificial intelligence, chatbots, and cognitive services are hot topics in today’s tech world. Drop by to get under the covers with everyday uses of AI and hear examples of practical applications of using bots in Office 365 to make your colleagues’ and customers’ days easier and more productive. From automating tasks to being a central source of knowledge, it’s not that difficult to cash in on this new tech to improve process, knowledge management, productivity, and customer engagement. We’ll specifically cover language understanding with LUIS, knowledge sharing with QnA Maker, and process automation with Flow.
Key benefits of watching:
“Artificial intelligence”, “chatbots”, and “machine learning” have begun flooding our social media feeds, but most references are abstract and hard to imagine applying in an everyday workplace. However, a good chatbots is very appropriate for many organisations and this session will cover a number of Microsoft Azure services that can be tied into a bot to help with knowledge management, process automation, and on-the-fly access to all of these. This session will help bring the lofty idea of AI down to human level and provide some inspiration for applying similar solutions in attendees’ workplaces. Everyone will eventually benefit from AI and everyone at a conference like this should be introduced to it as early as possible so it can be incorporated into their strategic plans.