Ever wondered about Azure Communication Services and its secrets? Curious about Native Omnichannel Voice and whether it’s the real deal? Join us for a fun and enlightening session where we break it all down in plain language.

Here’s what to expect:

In this session we will provide:

– An overview of Azure Communication Services

– Lessons Learned through previous implementations of Omnichannel Native Voice using Azure Communication Services

– What are the current capabilities and limitations

– A demonstration of omnichannel voice

– Considerations to be aware of when planning to implement native voice