With over 15 years in the technology sector, I am currently Head of Professional Services at Telefonica Tech’s AI Business Solutions division and a Microsoft MVP in Customer Experience and Power Apps. Over my career as a Dynamics 365 & Power Platform solution architect and consultant, I have delivered a wide range of complex projects for FTSE 250/500 companies across several sectors.

Outside my job role I volunteer within the Microsoft community – I am part of Microsoft’s Global User Groups Committee representing Europe and Co-Chair of the UK Dynamics 365 and Power Platform User Groups.

I also lead both the Reading and London All Day user groups and I am on the organising committee for the Scottish Summit. I host the Power Delivery podcast with two other Microsoft MVPs providing project delivery and best practice advice and am a mentor for the Women in Power Platform group. I am also an annual participant of the United Nations UK delegation for the Commission on the Status of Women (CSW) and speak internationally on AI legislation, AI tools and their adoption.