The “dark side” is often tempting for business teams, especially when IT must focus on high‑priority cases and when tooling or governance unintentionally slows down productivity. This is when shadow IT starts creeping into business processes. However, there is a path to redemption. With the right strategy and tooling, IT can empower the entire enterprise for productivity, benefiting not only the business, but IT itself.

KONE, a global leader in elevator and escalator products and services operating across all continents, recognized the potential of democratized development. Reaching that vision required a decision, and a leap. This set in motion a dual-track strategic transformation that IT is delivering with a security‑first approach, followed by speed over perfection.

In this session, I will walk you through our on-going journey on Power Platform: from the realization of what is possible, to the execution, and what lies ahead. I will also cover lessons learned and the challenges along the way. The focus will be on how we have combined professional development capabilities with personal productivity to create sustainable, scalable co‑creation across the enterprise.