Copilot Studio makes it easy to add AI capabilities to your solutions; sometimes even too easy. It’s tempting to solve every problem with another prompt, another agent flow, or by letting an LLM interpret logic at runtime. This is a “just because you can, doesn’t mean you should” session. Using a realistic support-agent scenario, we… READ MORE
By 2026, most business scenarios can be handled with declarative agent design in Copilot Studio. But what happens when your agents need to reason across multiple turns, manage complex state, integrate with proprietary systems, or handle workflows too sophisticated for low-code design? This session is for developers and architects ready to go beyond visual flows.… READ MORE
Unapproved Gen AI tools and Copilot Agents. These are creating blind spots for IT across the Power Platform and Microsoft 365. In this session, I dive into real-world examples and live demos showing how to use Agent 365, Microsoft Purview, Defender for Cloud Apps, and Copilot Studio to uncover and control sensitive data risks caused… READ MORE
Real-world multi-agent implementations often reveal hidden challenges that can make or break your solution. This session bridges this gap by exploring both the depth of orchestration mechanics and the breadth of ecosystem integration possibilities. What makes this different? We’ll tackle real challenges based on our experience in deploying these multi-agents solutions. Examples that are specific… READ MORE
As organizations experiment with AI-driven automation, a practical question quickly emerges: when do you rely on predictable workflows, and when do you allow agents to act autonomously? In this session, we explore that trade-off using a real-world mail processing case, comparing Autonomous Copilot Agents and Agent Flows in Copilot Studio with Power Automate workflows using… READ MORE
Every service leader remembers that moment when a customer issue slipped through the cracks—not because a human failed, but because the system around them couldn’t keep up. I once worked with a support manager who told me, “We’re not drowning in cases… we’re drowning in the small stuff.” Misrouted tickets, Outdated knowledge, Missed quality checks.… READ MORE
Copilot Studio agent built. Hope the bill is OK! Building a great agent is increasingly easy, but so is creating a solution which inadvertently runs up a huge bill and gets all the wrong kind of attention. This is the top agent governance challenge in many ways – as organisations move past POCs and seek… READ MORE
Model Context Protocol (MCP) quickly became the thing everybody talks about who is doing AI in the moment and its adoption rate across different tech providers is rapid. Microsoft has embraced it as well and is combining it with an old friend of ours: (Custom) Connectors. In this session, Mats & Daniel will break down… READ MORE
The Dataverse environment-level APIs have been around for as long as organizations and environments have existed. Now they are grouped in a tenant with tenant-level settings that go across multiple environments, visualized in Power Platform Admin Center. In Power Automate you can use the Power Platform Admin connector to manipulate all these settings, create new… READ MORE
Transform your Azure-Dataverse integration development from manual coding marathons into systematic, AI-driven engineering. This session demonstrates how to leverage agentic engineering to build professional Azure Functions and Web APIs that seamlessly integrate with Dataverse – all while maintaining enterprise-grade quality and local testability. Since August 2025, I’ve been successfully deploying AI-written Azure integrations to production… READ MORE
