Are you ready to take your Power Platform skills to the next level? Join this exciting session on custom connectors and learn how to extend the capabilities of the Power Platform by building your own connectors. In this session, we will provide you with the top tips and hidden features in custom connectors by walking… READ MORE
Join me in this exciting session where we’ll embark on a journey to set up a fully operational omnichannel configuration in less than an hour. We’re talking about bringing chat and voice channels together, spiced up with skills-based routing and the incredible Customer Service CoPilot. And guess what? You won’t just watch – you’ll get… READ MORE
What We’re Tackling: Choosing the Right App Type Jump straight into the world of Power Apps with us, Lisa and Luise, as we demystify the choices between Model-Driven Apps and Canvas Apps. We’ll start by defining what these two paths entail and which scenarios are best suited for each. Understand the key differences and when… READ MORE
Known and loved for years, model-driven apps always have had several ways of being extended by pro-code developers. The increased popularity of low-code brought additional extensibility methods for makers: just think about business rules, Power Automate flows, and low-code plugins as the newest addition. Pro-devs love their plugins and form scripts, because it “just works… READ MORE
Creating good Power BI reports takes both time and effort, but what if the AI can reduce the workload and increase your productivity, ie help you create better reports in less time? We’ll explore how you can use AI to help you build better quality, more engaging reports faster than you thought was possible, from… READ MORE
In this session, attendees will learn how to leverage the power of artificial intelligence (AI) in Power Virtual Agents in the Power Platform to enhance customer engagement and streamline business processes. This session will dive into the various AI capabilities available in Power Virtual Agents, including natural language processing, sentiment analysis, and using large language… READ MORE
Many companies have invested heavily in building data lakes to store large volumes of structured and unstructured data from various sources into Delta Parquet files. These Delta Parquet files can be used for a wide range of Analytics and Business Intelligence applications. Most of these organizations struggle to derive insights from their investments due to… READ MORE
In this session, join Peter Ruiter and Olaf Herzig, solution architects at Capgemini, as they delve into the world of Dynamics Customer Service empowered by extended Copilot integration. We will show you how you can extend Copilot to give agents access to data from external systems to really make their lives way more easy by… READ MORE
Microsoft Fabric is a comprehensive analytics solution for enterprise organizations that enables data movement, real-time analytics, and BI. In other words, “it’s a data platform for the era of AI”. For Dynamics CRM or PowerApps users, the data already resides in Dataverse and with a few clicks, it can be made available in Microsoft Fabric,… READ MORE
Power Platform solutions are increasingly integrating with an organization’s existing data, not just operating on their own. This session will cover five key ways to connect Power Platform to other services. This is especially useful for architects, developers, and IT decision-makers to understand which method to use and how to combine them effectively. These methods… READ MORE
