Category: Copilot Studio

Copilot Studio + Dynamics 365 Sales: Better Together – Part 2
Copilot Studio + Dynamics 365 Sales: Better Together – Part 2
Blog Posts

Welcome to Part 2 of my blog about transforming sales engagement with Copilot Studio and Dynamics 365 Sales. In this article, I demonstrate the application of Copilot Studio alongside Microsoft Power Automate and Dynamics 365 Sales. Did you miss Part 1? You can read the blog here. Streamlining Sales Processes For this streamlined sales process,… READ MORE

[Copilot Week] Building and Extending Copilots
[Copilot Week] Building and Extending Copilots
Webinars

[Copilot Week] Building and Extending Copilots Webinar Description: In this webinar, Daniel shows how to build custom copilots with Copilot Studio. You will learn how you can add public websites and private SharePoint sites as sources to the copilot. Daniel will also show new AI features in Copilot Studio that help you build a better… READ MORE

Dynamically Updating Copilot Studio
Dynamically Updating Copilot Studio
Blog Posts

This blog did not go to plan, I hate Teams Dataverse, it’s a bad idea and badly implemented, but lets start at the beginning… So I had this idea, wouldn’t it be cool if I could dynamically update the trigger phrases in my chatbot, it would go something like this: As everything is built in… READ MORE

Configuration and Development of Multilingual Chatbots (Copilot)
Configuration and Development of Multilingual Chatbots (Copilot)
Blog Posts

Multilingual bots (Copilot) are chatbots that can communicate with customers in different languages while keeping all the content in a single bot. In many cases, they can automatically detect the desired language and respond in the same language, providing a more personalized and engaging experience for customers. For the list of supported languages, see our Supported… READ MORE

So you want to build your own Copilot?
So you want to build your own Copilot?
Blog Posts

It’s been all the craze this last year. Copilots at Microsoft. Investments and implementations of these AI driven conversational applications into every corner of the Microsoft landscape have been done. And with the Ignite news that we will get a low-code Copilot builder with Copilot Studio. I think it’s good to take a step back.… READ MORE

PASSING D365 CUSTOMER SERVICE DATA TO COPILOT STUDIO
PASSING D365 CUSTOMER SERVICE DATA TO COPILOT STUDIO
Blog Posts

In today’s article I will talk about Copilot Studio, but I am not discussing any new features. Instead, I am going to discuss some very important things that are happening in Copilot Studio when you integrate with Dynamics 365 Customer Service! Things you might not be aware of, I know I wasn’t! I will also… READ MORE