Email remains the backbone of professional communication in 2025. Despite new tools like Teams and Slack, 89% of IT leaders say email is still essential for formal, auditable exchanges.

Key Insights:

• Security gaps are widening: 83% of organizations faced email-related incidents, yet fewer than one-third use DMARC, DKIM, or SPF.
• Manual work is wasting IT time: Spam reduction, compliance, and signature management consume hours that could be automated.
• Signatures are under-managed: 92% agree consistent signatures build trust, but 80% rely on manual or self-managed updates.
• AI and automation are rising: 43% of IT leaders expect AI-driven automation to shape email’s future.

What IT Needs to Do:

• Treat email as critical infrastructure, not background noise.
• Automate repetitive, low-value tasks.
• Integrate email with security and compliance systems.
• Centralize and standardize signatures for consistency and control.
• Use AI to enhance efficiency, compliance, and threat detection.

Download the EBook here: The State of Business Email 2025 | Exclaimer Report

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