I’m a dual Microsoft Business Applications MVP in Customer Experience and Customer Service. An expert Microsoft Certified Dynamics 365 Solution Architect, who’s led the delivery and implementation of several tailored and value-oriented solutions to meet diverse global and national business requirements, that lead to positive customer outcomes.15x Microsoft Certified and Success by Design Accredited, I use its principles that blend strategic design, rigorous gap analysis, and the pursuit of excellence in service delivery, to craft pathways to success for customers.
As founder of The Mentoring Hub, a Microsoft Women In Power (Platform) Mentorship Program Lead, and regular Community contributor through my HeuristicDev blog posts and public speaking, I have a ‘thing’ for learning, a thirst for knowledge, and a desire for sharing both to uplift and empower all.
