Category: Dynamics 365

Dynamics 365 Maps: Combining CRM + Location Intelligence to Create a Great Customer Experience Strategy!
Dynamics 365 Maps: Combining CRM + Location Intelligence to Create a Great Customer Experience Strategy!
Blog Posts

If your business is stuck in a vicious rut of unorganized processes and unsynchronized operations, if your schedules are haywire, overspending on travel is a persistent problem, work-life balance is missing then read along and explore a helpful solution! A simplified multi-language geo-analytical solution for increased business productivity is on the rise. The first Geolocation… READ MORE

Checklist Automation
Checklist Automation
Blog Posts

Hey there, fellow superheroes. Ever had a villain-looking checklist straight out of the pit of paper hell? One that your frenemy, Loki-like, stakeholder wanted you to create an exact replica of in a Model-Driven App? Multiple data types existing at once which need filling in. But they are part of a bigger paper journey. Yep,… READ MORE

PASSING D365 CUSTOMER SERVICE DATA TO COPILOT STUDIO
PASSING D365 CUSTOMER SERVICE DATA TO COPILOT STUDIO
Blog Posts

In today’s article I will talk about Copilot Studio, but I am not discussing any new features. Instead, I am going to discuss some very important things that are happening in Copilot Studio when you integrate with Dynamics 365 Customer Service! Things you might not be aware of, I know I wasn’t! I will also… READ MORE

Microsoft Dynamics 365 and WhatsApp Integration to Transform How People and Businesses Engage Globally!
Microsoft Dynamics 365 and WhatsApp Integration to Transform How People and Businesses Engage Globally!
Blog Posts

According to Gartner’s Future of Sales research, it is projected that by the year 2025, a substantial 80% of B2B sales interactions between suppliers and buyers will take place within digital channels. Indeed, effective communication is the cornerstone of success. Enterprises worldwide are acknowledging that streamlined communication not only enhances operational efficiency but also nurtures… READ MORE

Microsoft Dynamics 365 – Copilot Now Tapping into the ERP Space
Microsoft Dynamics 365 – Copilot Now Tapping into the ERP Space
Blog Posts

The Evolution of Next Generation AI Continues  In traditional Enterprise Resource Planning (ERP) solutions, financial and project managers have had difficulty keeping up with the nimble nature of international markets, nowadays. The current ERP process creates more repetitive work which can overwhelm the departments – and impact their view on work.  What’s the solution to these… READ MORE

When and how to use Power Apps Canvas
When and how to use Power Apps Canvas
Blog Posts

When deciding on the correct type of the Power App we ask questions. Types of questions vary from the flow to UI. Flow is important, but first what customers see is the UI. The Canvas app allows us to create a very flexible interface. So, it becomes a choice number. But before making a final… READ MORE