Company Name: AvePoint

SharePoint Topic: General

Challenge: Tata Steel’s SharePoint environment
currently holds about 35 gigabytes of data and while Tata found
great benefits in SharePoint’s ability to seamlessly connect its
employees and enable more effective enterprise-wide collaboration,
the company encountered a significant challenge in its need to
backup and restore the platform. In order to comply with stringent
company-wide service level agreements, administrators needed to
schedule regular backups of its SharePoint environment, as well as
perform backups on a one-off basis and restore the entire farm when
needed. While SharePoint offers some native options for backup and
recovery, the native tools were difficult to harness and not
thorough enough to meet the company’s SLA requirements.

Benefits and Outcomes: Customisable according to
specific business needs, DocAve Backup and Restore enabled Tata to
selectively backup all SharePoint components, while protecting the
entire server farm. Intuitive and user-friendly scheduling
abilities allowed backups to take place during times when business
would be impacted the least. Additionally, full-fidelity restores
could be made down to the item-level, saving important content on
an as-needed basis with a minimal amount of time and effort
required from administrators. Tata administrators also took
advantage of AvePoint’s live technical support service regularly
from the very beginning of its DocAve deployment. With Tata Steel’s
backup and restore policies met through DocAve and AvePoint’s
technical staff providing support whenever needed, administrators
were able to rest easy and save significant time for other
important projects – including developing plans for the next stages
of the organisation’s SharePoint deployment.