Marcella is a Principal Design Research Manager with over 22 years’ experience and has been managing the OneDrive and SharePoint Design Research team for the last 3.5 years. She is grateful to be part of a multi-disciplinary organization that is driven to understand our customers’ needs, scenarios, habits, behaviors, gaps, and pain points. She connects our organization to customers to facilitate the learning that results in empathy for our customers, ensuring that our solutions address real needs with high quality