Introduction Managing IT support requests manually can be time-consuming and prone to delays. In this blog, we’ll walk you through how to build a simple yet powerful IT support automation flow using Microsoft Power Automate and Microsoft Forms. From capturing support tickets via forms to automatically creating Planner tasks, sending acknowledgment emails, and updating task… READ MORE
In our current fast-paced world, businesses need to adapt to stay competitive. It isn’t the best who prevail, but those who can quickly adapt to new requirements. In IT—especially software development—traditional project management approaches were too rigid and out-of-date. Even if a customer requirement appeared straightforward, it was very difficult to estimate a forecast on… READ MORE
Office 365 groups lets you choose a set of people that you wish to collaborate with and easily set up a collection of resources for those people to share. Resources such as a shared Outlook inbox, shared calendar, shared document library, Planner and a site for collaborating on files are a part of an Office… READ MORE
As the saying goes “Failing to plan is planning to fail”, we started a quest for a planning tool. Requirements? Well, we had plenty of them. The planning tool should be flexible, should provide reports, should be accessible for everyone and should be configurable to our needs. Along the way, we tried out the Office… READ MORE
Microsoft Planner is a planning application available on the Microsoft Office 365 platform. Planner enables users and teams to create plans, assemble and assign tasks, share files, communicate and collaborate with other users, and receive progress updates via various means on the Office 365 platform. It makes it easy for your team to create new… READ MORE
