Over the last years, Microsoft Teams made some huge improvements and developed multiple new features. One of the most important ones are the private channels and the new shared channels. But with 3 types of channels, which type of it is the best for your way to work?

During this webinar ‘Get your Microsoft Teams channels right and how to troubleshoot to achieve this’,  Michael Plettner talks about the benefits and challenges of each channel and what type is the best for which way to work together. He shares a decision tree that can help you to understand the different advantages and disadvantages of the different channels. Last but not least, Michael shares his experience of how to troubleshoot issues, especially with shared channels, when it’s not working as expected.